Connector Install

Install the ServiceNow SMS Message Connector using the update set as follows. This workflow spoke enables SMS messaging integration with ServiceNow:

1. Download the latest update set here.
2. In ServiceNow open ‘Retrieved Update Sets’ in ‘System Update Sets’ and select ‘Import Update Set from XML’
3. Choose the downloaded XML update set and upload
4. Open the upload set
5. Click to ‘Preview Update Set’
6. Select all "errors" to accept the import of missing references
7. Confirm update
8. Build your workflows 🎉

Next Steps

After installation, configure authentication and start using the connector:

• Authentication Setup - Configure API credentials for the ServiceNow SMS connector
• Usage Guide - Learn how to send and receive SMS messages in ServiceNow workflows